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Customers

The data model includes measures for tracking customer payment behavior and financial status: Average Days Past Due and Average Days To Pay for payment timelines, Average Invoice Amount for billing averages, Customer CreditLimit for credit limits, Customer Balance for current balances, and Customer Highest Balance for historical peaks. Views like Top 5 Customer highlight significant sales contributors, while Customers offer comprehensive customer details and purchase history.

Benefits of This Data Model​

  • Improved Customer Payment Monitoring: The data model provides accurate tracking of customer payment behavior through measures like Average Days Past Due and Average Days To Pay, enabling better monitoring of payment timelines.
  • Enhanced Customer Credit Management: By including Customer CreditLimit and Customer Balance measures, the data model facilitates effective credit limit setting and monitoring of customer financial status.
  • Insightful Billing Analysis: The Average Invoice Amount measure allows for in-depth analysis of billing averages, aiding in understanding customer purchasing patterns and billing trends.
  • Comprehensive Customer Overview: With dimensions covering customer details such as contact information, address details, and sales personnel information, the data model offers a holistic view of customers for better relationship management.
  • Strategic Customer Segmentation: Leveraging dimensions like Customer Class Code and Description, the data model supports strategic customer segmentation for targeted marketing and sales strategies.

Key Performance Indicators (KPIs)​

  • Average Days Past Due: This measure calculates the average number of days past the due date that customers make their payments.
  • Average Days To Pay: This measure calculates the average number of days it takes for customers to pay their invoices.
  • Average Invoice Amount: This measure calculates the average amount of each invoice issued to customers.
  • Customer CreditLimit: This measure represents the credit limit assigned to each customer.
  • Customer Balance: This measure shows the current balance owed by each customer.
  • Customer Highest Balance: This measure indicates the highest balance that a customer has reached in terms of outstanding payments.

Available Visualizations​

View NameDescription
Top 5 CustomerDisplays top 5 customers based on sales revenue, helping to identify key accounts.
CustomersProvides a complete list of customers with details such as contact information and purchase history.