Returns
The data model tracks quantities and prices of returned items in various currencies across different views analyzing returns by customer behavior, product performance, and return reasons, providing insights into returned versus expected quantities and return amounts in local, reporting, and global currencies.
Benefits of This Data Model
- Enhanced Customer Insights: Analyzing returns by customer behavior and preferences enables better understanding of customer needs and preferences, helping to tailor strategies to improve customer satisfaction and retention.
- Product Performance Analysis: Studying return trends by product category and performance provides valuable insights into product quality, potential issues, and areas for improvement in the product line.
- Identifying Return Patterns: Examining reasons for returns helps to identify patterns and trends in return reasons, allowing for proactive measures to reduce returns and enhance overall product quality.
- Quantitative Return Analysis: Tracking returned versus expected quantities and return amounts in different currencies facilitates precise quantitative analysis, leading to better inventory management and cost control.
- Currency-specific Return Insights: Analyzing return amounts in local, reporting, and global currencies provides a comprehensive view of the financial impact of returns across different markets, aiding in decision-making to mitigate currency-related risks.
Key Performance Indicators (KPIs)
- Quantity Expected Return: The total quantity of items expected to be returned.
- Quantity Returned: The total quantity of items actually returned.
- Quantity Shipped: The total quantity of items shipped.
- Trans. Currency Net price: The net price of transactions in the local currency.
- Trans. Currency Net price -tax: The net price of transactions in the local currency excluding tax.
- Trans. Currency Net price +tax: The net price of transactions in the local currency including tax.
- Reporting Currency Net price: The net price of transactions converted to the reporting currency.
- Reporting Currency Net price -tax: The net price of transactions converted to the reporting currency excluding tax.
- Reporting Currency Net price +tax: The net price of transactions converted to the reporting currency including tax.
- Global Currency Net price: The net price of transactions converted to a global currency.
- Global Currency Net price -tax: The net price of transactions converted to a global currency excluding tax.
- Global Currency Net price +tax: The net price of transactions converted to a global currency including tax.
- Returned Vs Expected: The comparison of returned quantity against the expected quantity.
- Trans. Currency Return Total: The total return amount in the local currency.
- Reporting Currency Return Total: The total return amount in the reporting currency.
- Count: A count of the number of returns.
- Global Currency Return Total: The total return amount in the global currency.
Available Visualizations
| View Name | Description |
|---|---|
| Returns by Customer | Analyzes returns based on customer behavior and preferences |
| Returns by Product | Studies returns trends by product category and performance |
| Returns by Reason | Examines reasons for returns to identify patterns and trends |